Privacy Policy
We are committed to protecting your privacy and handling your data responsibly.
1. Introduction
Welcome to Zaya Travels & Tours. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Kenyan law and international standards including GDPR and CCPA.
2. Data We Collect
- Personal details (name, email, phone number, nationality)
- Booking information (travel dates, destinations, preferences)
- Payment information (processed securely via third-party providers)
- Device and usage data (IP address, browser, cookies)
3. How We Use Your Data
Your data helps us:
- Provide and manage travel services and bookings
- Communicate updates, confirmations, and support
- Improve website functionality and user experience
- Comply with legal obligations and prevent fraud
4. International Data Transfers
As we serve clients globally, your data may be transferred and processed outside Kenya. We ensure all transfers comply with GDPR and other applicable data protection laws.
5. Data Sharing & Disclosure
We do not sell your data. We may share it with trusted partners (airlines, hotels, insurance providers) strictly to fulfill your booking or legal requirements.
6. Your Rights
You have the right to:
- Access and receive a copy of your data
- Request correction or deletion
- Withdraw consent at any time
- Complain to a relevant data authority
7. Cookies & Tracking
We use cookies to personalize content, analyze traffic, and enhance user experience. You can control cookies through your browser settings.
8. Security Measures
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Policy Updates
This policy may be updated periodically. We encourage you to review it regularly to stay informed.
10. Contact Us
If you have any questions, contact us at: support@zayatravelsandtours.com